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Catering FeedbackAt Jackson's we appreciate any feedback as we feel it makes us grow stronger! We listen to anything from comments on the food and presentation, through to issues on navigating around our website and placing an order.

from other clients
from a recent job


Below is a list of our feedback from a variety of customers and jobs throughout the North East. Starting with the most recent.

Filter: AllCorporate Catering Feedback | Private Catering Feedback

Paella Party Catering in the North East

Hi Matt, We wish to say a huge thank you for your help at our party. It was a pleasure to deal with you prior to the party – your input was invaluable, and your willingness to accommodate our needs was fantastic. From the moment yourself and your staff arrived we knew that we had […]

Wedding catering in Hutton Rudby

I was very impressed with the service at our wedding. I obviously don't know what went on behind the scenes but when we arrived at the hall everything was running smoothly and the lady in charge (I think her name was Beth?!) introduced herself to me and gave me a glass of wine which was […]

BBQ Engagement Party catering – 60 Guests

Thank you for doing an amazing job at our engagement party! The food was gorgeous, everyone commented on how nice it was and cooked perfectly. Especially the steaks!! Yum….    Your service was great and you just got on with the job, no trouble at all. Everything was packed and cleared away reall well and […]

Mr and Mrs Dunn Wedding Catering

Just a quick email to let you know how pleased we were with the food and service Jacksons provided on our wedding day. The chefs did a great job in providing just what we asked for – the food tasted delicious and was presented beautifully. All of the staff were so friendly and couldn't do enough for us, […]

Children’s party catering in Westmoor

Sorry it's so late (it's been a hectic week!) but just want to say a big thank you for the lovely buffet you provided for us on Sunday. The food was fabulously fresh, beautifully presented and perfectly bite-sized for the little people! I was amazed that you were at the venue and delivered before we […]

Barn wedding catering in Sexhow

I did not mange to thank you or beth before you left on Saturday but I just wanted to say a big thank you for excellent service and excellent food. The Hog Roast was excellent and the vegetables could not have been better, coked to perfection and some peas for the groom!   All in all I was very impressed […]

Hog roast catering in Washington

Just want to say a massive thank you to you for organising everything for me, and to the guys who did the hog roast for us on Saturday.  Unfortunately I didn't get to try any of the meat as I'm pregnant and my baby is very fussy about what I can eat at the moment! […]

Durham Wedding Catering Feedback

Matt and his team catered for my wedding and I can't fault them. Fantastic service! Our guests were raving about the food and kept coming up to us telling us how good it was. I personally loved it! Very happy with every aspect of the service! I will definitely recommend jackson's catering to others! They […]

Wedding catering Feedback

We employed Jacksons as the caterers for our wedding.     From stat to finish, we were immensely impressed by the services of Jacksons. They have lots of options and are excellent value for money. In the planning stages Matt kindly met up with us to discuss our requirements.  He clearly outlined what Jacksons could […]

College catering feedback

We were extremely happy with the food and service on Saturday. The service was first class and both employers were extremely helpful. The food was excellent and went down a storm with everyone! Would certainly recommend to anyone in future! Thanks Marc Steutel, Tynemet College 

Easter Wedding Catering Feedback

"We would highly recommend Jackson's Catering!"  They recently catered our wedding.  We had posh pie and mash with an afternoon tea style dessert for the main meal and Jackson's also provided an evening buffet.  We had so many comments about the delicious, piping hot, beautifully presented food.  There were quite a few non-meat eaters, including us, […]

Christening Feedback, Darlington

  Everything was fantastic thanks. We loved that we could book and pay online to begin with, so much quicker. The response time and customer service from yourself was great. The food itself arrived exactly on time, was very well presented, the quantity was perfect for the number of people we had ordered for. The […]

Butterwick Hospice Catering Feedback

On behalf on Butterwick House Children’s Hospice I would like to thank you for supporting our Men’s March event on the 11th November 2012 and our Fabulous Festive Fifties event on the 6th December. Both events were a huge success with Men’s March raising over £5000 and the Ladies Lunch raising over £4900. Your catering […]

Buffet food feedback 11th Nov

Some fab comments on your food today x I tried a tiny bit of a mince and potato one and it was lovely. A huge thank you to the lady who delivered them. Very much on time and very helpful. Well done you Laura P.s 100 men pledged £4800 today. you helped make this event […]

Hog Roast for 40th birthday party

Spit Roast was absolutely fantastic, it was amazing + everyone commented on it, thank you so much for all the hard work you put into making it so special, and I, and the Rugby Club will definitely be using your services again. Joanne Thornton Billingham

Wedding Afternoon Tea and Fish and Chips

We would like to thank Matt and the team for the catering and the service they provided for our vintage afternoon tea wedding and fish and chips evening reception. Right from the start Matt has been amazing and extremely helpful, even visiting us at home on a Sunday after a long weekend working in Yorkshire […]

BBQ Garden Wedding Reception Feedback

Following a church ceremony we held a garden party at home to celebrate our marriage, from the outset we wanted this to feel like a relaxed party.  Our plan was to hire a marque and organise a barbecue. Matt and Jackson's were recommended to us and from our first meeting we got a great impression.  Matt […]

Charge your Car BBQ Feedback

I was going to drop you a line today just to say thanks so much for Thursday night, everyone seemed to have a good night and the food was spot-on. I also really appreciated the customer service having been let down by another caterer and your prompt response on everything. I'm sure we'll be back […]

Wedding Feedback in Embleton

Jacksons catering were superb from start to finish, they took the hassle out of the food planning and they gave me very confidence they could deliver to a high standard, which they did! On the day they worked behind the scenes and delivered excellent food, presented beautifully. They were extremely responsive to requests on the […]

Afternoon Tea Wedding Breakfast Feedback

I would like to give some feedback regarding the Afternoon Tea Reception at our daughters wedding, provided by your company. Your staff created a very welcoming environment for all of our guests and their professionalism was exceptional.  The service was efficient, flexible, friendly and nothing was too much trouble. The Pimms Reception and Canapés were […]

Wedding Afternoon Tea Feedback

…we had a wonderful day on Sat.  The food and service were excellent.  I would certainly recommend your company to anyone and if I needed a super caterer again would certainly book you!!    Regards   Christine and David, Morpeth.

Finger Buffet Feedback

Hi Matt, Just wanted to say a big THANK YOU for the buffet you supplied on Sunday! The sandwiches and wraps more than lived up to our expectations.Our 40 plus guests thoroughly enjoyed the selection and everyone commented on how fresh and tasty they were! We passed on your details to quite a few of […]

NCFE staff BBQ Feedback

Friday went brilliantly thanks. Food and service was great and we’ve had some lovely feedback.   Thanks for everything!   Jenny, NCFE staff BBQ

Corporate BBQ Feedback

Thanks again – everything was great and lots of people have said how good the food was and asked who did it for us.  If it becomes an annual event (which I'm not so sure about having cleared up yesterday!) we will definitely be in touch. Lynn Watson, QSI, Billingham

BBQ Garden Party Feedback

Thanks for everything, the evening went well despite the weather. Plenty of people asking for your details so we will be passing on your card.   Jane, Gosforth

Wedding Hog Roast Feedback

Hi Matt, can I just thank you for fabulous service and fab quality of food…..I forgot to give your guys a tip which was so rude!   Thanks so much   Karen Barker – Great Broughton – Wedding Party  

50th Birthday BBQ Feedback

Jacksons Catering helped us with a 50th Birthday party bash in our garden and provided a wonderful barbeque.   Matt was very helpful with menu and the organizing when the large barbeques would arrive so the party was not in any way disrupted.  Most importantly all our guests said how lovely the food was!  I […]

Saltergill Cottage Wedding Feedback

  Our Wedding 23rd June 2012 at Saltergill Cottage We would very much like to thank you for helping make our wedding so memorable. Your service was outstanding! You were discreet but helpful and extremely efficient. The food was delicious and of an extremely high standard. We would not hesitate to use you again or […]

Wylam First School PTA Social Feedback

3 course dinner at Wylam Institute. Many thanks to you, Kris and your team for providing a very professional service last night.  The evening went extremely well and a good time was had by all.  The food you provided was absolutely lovely and guests have already commented how much they had enjoyed it.  I would […]

Wedding Feedback – June 2012

Thank you very much for providing amazing food for our wedding day. The quality of the food and service were both to a very high standard and the cost was very reasonable.  We would definitely recommend Jackson's to anyone. Thanks again to you and all of the other staff for helping to make such a great day. […]

Finger buffet Feedback – Analytix Ltd

  Thank you so much for the food today. Everyone commented on how nice it was, and from a company point of view, the fact that it arrived on time, was beautifully presented and tasted good, was a lot of stress removed for us! Will definitely use Jacksons again! Cathryn, Analytix Ltd

Popcorn & Candy Floss @ Northumbria Uni

Just to say thanks for providing catering for us yesterday afternoon. I must say the popcorn came down very well and we received lots of positive feedback about it. It’s nothing confirmed or certain yet but we might be interested in using your services on our open days between January and April. I will be […]

Molineux Street NHS Centre Feedback

Great service and a good range of foods, I will certainly keep your details and try and encourage the doctors to use your service (although they always are reluctant to spend)!! ha ha.   It was much appreciated for you to accommodate me also…..Thanks from 1 satisfied customer.   Julian Saul Practice Manager    

Corporate Buffet Feedback in Newcastle

Just to give you some feedback on the lunch today.  It all went down really well and the lunch you provided was very tasty, plenty of variety and very nicely set out.  It arrived very promptly with a guy who was very friendly and helpful.  I would recommend Jackson Catering to anyone wishing to arrange […]

Hope North East Christmas Dinner Feedback

On behalf of all at HNE would like to pass on our warmest thanks to your staff for wonderful food at our Volunteers Christmas Party.  The evening has been a big success, thanks once again and we look forward to working with you in the future.   Matt Business Manager Hope North East, Middlesbrough

Apple Store Feedback

Breakfast buffet for staff training… Thanks Guys. Everything was great thanks and I'm sure we'll be using your services again in the future. Adrian Apple Store, Newcastle

Staff Family Fun Day Feedback

I am very pleased with how Saturday went and yes everyone appeared to enjoy it! I have had no negative feedback about the food, everyone including myself thought it was fantastic, both flavours of pies were lovely. We all agree that Jacksons catering were very professional, you provided us not only with lovely food but also were […]

Corporate Hospitality Feedback

Regarding feedback – I thought it went really smoothly, the food was great as was your service. You and the guys are lovely to work with and very helpful – nothing is a bother, which is how we like to work too. You are the first catering company we would happily recommend to clients! Have […]

Sports Dinner Feedback

…just to say thank you very much for last night. Everyone thought they were super from start to finish.   I thoroughly enjoyed my meal along with most other people, there have been a lot of comments on how nice the food was plus the  friendly and helpful staff  including from a couple who are in the […]

Garden Party Hog Roast Feedback

Thank you and your colleagues at Jacksons Catering for a truly well planned and executed Birthday Party Bash. We had 80 highly delighted party guests, Hog Roast was superb, fireworks amazing. Candyfloss and popcorn went down a treat with the young ones and not so young ones! The waitresses were very helpful and attentive throughout […]

Vintage Afternoon Tea Party Feedback

…just to say a very big thank you for your excellent service at Kimberley's wedding.  The staff you left at the vintage tea party were particularly helpful, but all the staff throughout the day were excellent.  The food was amazing and the whole day was great.  Thanks again, I will have no hesitation in recommending you […]

At Home in the Community Feedback

I have sorted the platters and left them at reception for you to collect in the morning. Thank you so much for your help and the buffet went down great, everyone said it was lovely!! The choice was excellent, will definitely keep you in mind for the future, for the organisation and also personally. Nicola […]

Great North Run Prostate Cancer Feedback

thank you very much for all your help at the Great North Run it all worked very well on the day and we have had some good feedback from the runners . We had expected we would have to go and get the boilers up, set them up and fill them up so it was […]

NHSBS Corporate Catering Feedback

Thank you for your service. I have just spoken to my contact regarding feedback and he has stated that the food was good and fresh and on time. Cupcakes were amazing.   As I mentioned there are a further 4 sessions planned that will require catering but at present I am not sure if they […]

Alzheimer’s Society Great North Run Feedback

In 2011 Alzheimer’s Society had 3,100 people taking part in the Bupa Great North run, raising funds and awareness for people with dementia and their carers. As part of the race day support provided, runners had the opportunity to visit the Alzheimer’s Society marquee at the finish line Charity Village. The Charity Village is an […]

Corporate BBQ Feedback

Thank you for today, so many people commented on the quality of the food. BBQ for corporate family day. Emma Sewell, HR Manager Svitzer

Great North Run Charity Catering

At this years Great North Run we catered for a number of charities including Children with Cancer, here is their feedback: Thanks for your help on Sunday at the Great North Run. The catering was great, on time, excellent service and the food itself went down really well. We will be coming back next year […]

Funeral Buffet Catering Feedback

I just wanted to get back to you and thank you for the wonderful spread you supplied us with for the funeral on Tuesday.  It was all beautifully presented, tasty and catered for everyone’s needs perfectly.  You delivered everything you promised and I have kept your card and shall be recommending you highly. Jackie Czerwinski […]

Buffet Catering Client Feedback

Thank you very much for your services, our day way made much easier with the lunch that we received from you. Gillian Sclanders Gosforth

BBQ catering Feedback (Tynemouth)

Just wanted to say thanks for Friday Sorry I was a bit distracted and didn’t get a chance to say Bye but the BBQ was fab and the students really enjoyed it Hopefully we will be using your services again in the near future Thanks again 🙂 Amanda Benson Programme Secretary and PA to Prof […]

Wedding Catering Client Feedback

Our daughter and our new son in law live in New Zealand and we were requested by them to organize their wedding in Durham (12,000 miles distant). We approached Jackson's with a view to providing the food for the wedding and our contact was Matt Daniel. Matt was absolutely thorough in his approach to the […]

Funeral Buffet Catering

July 2011 Customer Feedback Thanks for everything Matt. All went well and I shall definitely recommend you to others and keep you in mind for any future events, though hopefully something more joyful. Guy Vincent Thouret Heaton, Newcastle

Retirement Party Buffet

Customer Feedback… I would like to thank you for your catering for my retirement party.   I was able to tweak your cold buffet menu so that it became bespoke.  The food was superb, the presentation excellent & communication spot on.  I would definitely recommend you to anyone.   Thanks again.   Frankie Vendittelli Morpeth Comrades Club

Breakfast Catering Services

Client Feedback Yes thank you I was not in school on Friday but feedback from staff was all positive. Will definitely use you again. Thank you again. Vikki Kent Headteachers PA Hetton School

Wedding BBQ in Northumberland

We both feel that the wedding went well and the catering and service that you, and your team, provided was superb – couldn't be improved upon! I am happy to write something more detailed, which can be via email or letter, whichever you prefer. I am also more than happy to act as a reference for anyone seeking […]

Sausage and Bacon Butties

Many thanks for everything on Saturday we were very impressed with your professional approach in the leadup to the party and also with the service you provided on the actual evening.  The sandwiches were fantastic, I think the popular sandwiches were definately the sausage ones.  But everyone said the food was superb.  We will definately be […]

Buffet in Sedgefield Feedback

Just wanted to drop you a quick email for the excellent service we recieved on sat. the food was excellent and delivered nice and early. We will certainly use you again for future functions as all of our guests commented on the buffet David Pinnock Sedgefield Cricket Club

Buffet for Funeral Feedback

everything was lovely and hopefully you got all your trays back today. Thanks for your help. Anne Watson Bay Horse, Whickham

Buffet Selection Feedback

Thank you for making things work out so smoothly. Everyone was delighted with the quality of the food. I would be happy to recommend your services and will be using your company again. Craig Stanley Northumbrian Water and Essex & Suffolk Water

BBQ Catering – May 2011

Hi Matt, we had a great day, really enjoyed it. The chef was first class, professional and took a lot of pride in his work. Food was fantastic and we have had lots of positive feedback. Thanks again, ill certainly recommend you in the future. Michael Durham City Cricket Club

Fish & Chip Supper – May 2011

I was impressed by the professionalism of the planning and the very efficient preparation and service of the food. There were many comments about the high quality of the fish and chips and we were very please with your services. Norman E Haighton Newton Village Hall

Finger Buffet for Wedding – May 2011

Everything went fabulously well on 14th and the buffet was excellent. Everything was good and fresh and there was certainly plenty for the number catered for. I have had to rely on feedback from others as I didn't get chance to sample anything on the night myself! That said I had leftover lemon tart and […]

Newcastle University – April 2011

I was organising a conference for over 170 students and chose Jacksons Catering to provide the food for the evening meals. I found that the food was good, the staff were efficient, friendly and professional and overall the company was a pleasure to deal it. Stuart Andrews School of Civil Engineering and Geosciences Newcastle University

Wedding Finger Buffet – May 2011

The spread of platters look great, every one commented how nice the food was. Thank you very much. Mr and Mrs Smith Middlesbrough

Monitor Coatings – April 2011

Everything was great,  food was lovely and very fresh and well presented, we will look to use you again for future conferences. Thanks again for the promt delivery and service you have given us. Antonia Briton Group Administrations Manager Monitor Coatings Limited

Fish and Chip Supper – April 2011

After a unexpected powercut at the venue we were catering at we still managed to cater a fish and chip supper at a private function. Here is what our client had to say about it: Thank you very much for last night it was great. We had a lovely evening despite the hiccup. The food […]

Chamilia – April 2011

Everyone enjoyed the catering and had a good time. Thanks!! Claire Rochester HR Assistant Chamilia Jewellery

Victim Support – March 2011

Jackson's have recently been supplying us with a lunch time buffet for our training courses.  The participants have been really happy with the quality of the food.  As a charity we are under enormous pressure to keep our expenditure as low as possible.  Matt has been a huge help in enabling me to stay with […]

New Court Chambers – Feb 2011

Everytime we have used Jackson's catering the sevice has been outstanding.  It has arrived on time, was all set up and taken away the next day.  Excellent service, definately value for money. Michelle Glover, Receptionists New Court Chambers

Nomad Digital – March 2011

Lunch has arrived and as usual all looks super, please pass onto your team. Also thank you so much for the unnecessary cupcakes, what is lovely treat, it will make me sit down with a cup of tea and enjoy. Sally-Anne Colligan PA to Executive Directors Nomad Digital

Band & Brown – Jan 2011

I hear everything went very well, thanks for your help. I will be in contact if we require any further catering. Hayley Warwich Band & Brown, London

Sir Charles Parsons School & Science College – Jan 2011

Yes everything was great thanks. Deb Lant Administration Officer/PA to the Leadership Group Sir Charles Parsons School and Science College

Britvic GB – Nov 2010

Everything was great thank you, more than enough cheese and biscuits to go around our 140 guests. Britvic GB

Utell Hotels and Resort

Yes thank you the food was fab and a nice selection. Utell Hotels and Resort

Radisson Edwardian Hotels – Oct 2010

Everything went really well thanks Matt for your help especially at such short notice, the food went down very well. We would definately use you again in the future as you made it very easy for us – we travelled up from London so it took away the strain!   Kaisha Hawes Radisson Edwardian Hotels

Wedding Catering – Oct 2010

Matt…Just to let you know the food was lovely so we brought the left overs home with us x Andrea Maddison

Tyne and Wear Development – Sept 2010

Good food and service, will be adding your company to our list of suppliers. Anne Cooke Tyne and Wear Development

United Utilities – August 2010

Thanks for all your efforts in coordinating the catering, all feedback from the guys has been really positive and having one company who can cover the various locations has eased my workload!! …we’ll definitely be in touch!! Michelle Burke United Utilities

Ultralase Newcastle – July 2010

…yes everything was great thanks, we will certainly use your firm again… Angela Hunter Clinic Manager Ultralase Newcastle

Balfour Beatty – June 2010

…everyone was impressed with the food & the ordering process and delivery was 5/5… Tracey Clinton P.A. Balfour Beatty Engineering Services

Cold Finger Buffet, Byker – June 2010

..all went well Friday.  Food was great.  Thanks for all your help… Claire Thompson Welbeck Church Byker

Nomad Digital Ltd – May 2010

We all enjoyed your buffet, immensely. Great choices and selection and certainly more than enough for all Sally-Anne Colligan PA to Executive Directors Nomad Digital Ltd

Buffet Catering, Newcastle – April 2010

After our caterer let us down at last minute, i was pleased to hear Jackson’s could help. Although i only gave them 2 days they managed to provide catering for my husbands birthday without any problems. Liasing with their staff couldn’t of been easier and the food was delicious. Ann Kennith, Jesmond Newcastle

British Airways – March 2010

Everything yesterday was perfect once again! Gemma Nagelsztajn Common Purpose Hosted by British Airways

The Co-operative Group – January 2010

…very reliable. Food and service is always consistent… Chris Jones The Co-operative Group

English Heritage – December 2009

…excellent service and simple ordering system even with short notice… Karen Lamb English Heritage

Buffet Catering – Nov 2009

…delivered catering and collected rubbish with no problems at all… Mrs L. Myhill, Fenham Newcastle

Medical Protection Society – Sept 2009

…impressive food that fitted nicely within my budget, nice friendly service which i can trust as i book the catering from London. Becky Lupton Medical Protection Society